Understand the Current State
Identify the patterns, risks, and organizational conditions affecting decision quality today.
The Flagship Clarity Metrics Engagement
Decision Design Built Around Your Organization.
Clarity Metrics works with executive teams to understand how decisions are made today, identify the conditions creating friction, and design a stronger way to make, communicate, activate, and sustain important decisions.
90 Days A structured engagement from readiness assessment through pilot transition.
Executive-Led Designed with the C-suite and the stakeholders closest to the work.
Starting at $30,000 Scope is tailored to organizational size, complexity, and engagement needs.
What Is Decision Design?
A deliberate way to improve how important decisions move through the organization.
Decision Design is not a workshop, a governance review, or a set of recommendations delivered at the end of an engagement.
It is a structured process for examining how decisions are currently made, identifying where they break down, and designing the roles, structures, practices, safeguards, and accountability needed to make better decisions consistently.
Design With Leadership
Work alongside executives and key stakeholders to build a practical design grounded in real organizational context.
Test the Design
Move beyond recommendations by launching a pilot and learning from how the design performs in practice.
Prepare for Sustainment
Refine the design, strengthen ownership, and transition the work to internal leadership.
Every Engagement Begins Here
Decision Readiness Appraisal
Before redesigning anything, we first determine how ready the organization is to make and sustain stronger decisions.
Our proprietary Decision Readiness Appraisal combines structured surveys, stakeholder interviews, scenario-based reflection, scoring, and decision-pattern analysis.
The result is not simply a score. It is a clear view of the organization’s current decision environment, readiness stage, friction points, and priority areas for improvement.
The Five Readiness Domains
We examine the conditions that determine whether decisions can hold.
The appraisal evaluates five interconnected areas that shape the organization’s ability to make, communicate, activate, and sustain important decisions.
Ownership
Whether authority, responsibility, participation, and final accountability are clear.
Escalation
Whether teams know when, where, and how to raise issues that cannot be resolved at the current level.
Decision Confidence
Whether leaders and stakeholders trust the information, process, and reasoning supporting important decisions.
Decision Aftercare
Whether decisions remain visible, supported, monitored, and adjusted after the final choice is made.
Bias
Whether hidden assumptions, power dynamics, habits, or behavioral patterns are affecting decision quality.
The 90-Day Engagement
From organizational readiness to practical pilot.
The engagement is designed to move leadership from understanding the current decision environment to testing a stronger design in practice.
1
Assess
Decision Readiness
Confirm scope, collect data, conduct stakeholder interviews, score readiness, and identify decision patterns and risks.
2
Discover
Executive and Stakeholder Discovery
Examine how decisions move across teams and where ownership, alignment, or accountability breaks down.
3
Design
Decision Design Labs
Facilitate structured working sessions to design roles, decision practices, rituals, safeguards, and leadership commitments.
4
Build
Decision Blueprint
Bring the design together through maps, scorecards, role structures, decision practices, and implementation requirements.
5
Launch
Pilot Activation
Launch the design in a controlled environment, monitor progress, and identify where refinement is needed.
6
Transition
Leadership Handoff
Deliver the pilot summary, executive recommendations, communication tools, and transition roadmap.
What You Leave With
A practical design your organization can use.
The engagement produces more than findings. It equips leadership with a clear design, tested practices, implementation guidance, and the materials needed to communicate and sustain the work.
✓
Decision Readiness Report
Readiness scores, stage assignment, behavioral insights, friction themes, and recommendations.
✓
Decision Role Map
Clear authority, participation, ownership, and accountability across critical decision roles.
✓
Decision System Map
A visual representation of how decisions should move through the organization.
✓
Decision Scorecard
Measures that help leadership evaluate decision quality, performance, and sustainment.
✓
Decision Blueprint
The integrated design connecting roles, structures, practices, safeguards, and accountability.
✓
Pilot and Transition Roadmap
A structured plan for launch, monitoring, refinement, ownership, and leadership transition.
✓
Executive Summary and Board Briefing
Leadership-ready findings, design decisions, risks, and next-step recommendations.
✓
Internal Communication Toolkit
Materials to help leadership communicate the design and support adoption across the organization.
A stronger decision environment starts with clarity.
Let’s determine what your organization is ready to design.
Investment
Begin with the full engagement or start with readiness.
Both options begin with structured assessment. The full Decision Design engagement continues into collaborative design, pilot launch, and transition.
Flagship Engagement
Decision Design
Starting at $30,000
A 90-day executive engagement designed to assess the current environment, build the Decision Design, launch a pilot, and prepare internal leadership for sustainment.
- Decision Readiness Appraisal
- Executive and stakeholder interviews
- Decision Design Labs
- Decision maps, roles, scorecard, and blueprint
- Pilot launch and monitoring
- Executive transition and communication toolkit
Standalone Appraisal
Decision Readiness Appraisal
Starting at $12,500
A 3–4 week appraisal for organizations seeking an objective view of their current decision environment before beginning broader design work.
- Five-domain readiness scoring
- Stakeholder interviews and survey analysis
- Scenario-based reflection
- Decision-pattern and friction mapping
- Readiness-stage assignment
- Executive findings and recommendations
Additional Support
Extend or deepen the engagement.
Organizations can add targeted support to reinforce adoption or examine a specific department in greater detail.
Post-Engagement Support
30-Day Stabilization Support
Continue the work after the primary engagement through pilot monitoring, leadership advisory, issue resolution, and design refinement.
- Continued pilot monitoring
- Leadership advisory sessions
- Early adoption troubleshooting
- Decision Design refinement
- Transition reinforcement
Targeted Analysis
Department Deep Dive
Examine one department in greater detail to identify local decision friction, alignment gaps, ownership issues, and department-specific patterns.
- Department-specific interviews
- Alignment and discrepancy analysis
- Theme and friction mapping
- Department recommendations
- Optional guardrail mapping
Start With Clarity
Ready to design better decisions?
Let’s begin with a conversation about how decisions are made in your organization today and what a stronger Decision Design could make possible.
Schedule a Consultation